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Social Media Community Management

Takaful Ikhlas

Grow brand love

Social media community management is one of the most crucial activities for a brand such as Takaful Ikhlas. Social listening has enabled the brand to deliver exceptional customer experiences.

Social Media Management

takaful ikhlas social media community management service in malaysia
The Brief

Social Customer Care

As the digital world develops, Takaful Ikhlas realised the potential of using social media channels for consumer-brand interactions

Throughout our management we have helped to develop a winning community management strategy by cultivating and nurturing existing relationships. The strategy eventually leads to higher chances of converting followers and improving the company's ROI.

We have leveraged on technology to listen, monitor and analyze audience behaviour, consumer feedback and improve relationship. With the help of technology it enabled our social media team to act swiftly on complaints and negative mentions. Handling the issue arises and spread across social media in a timely and strategic manner has tremendously reduced damage to the brand's reputation.

helping our client to grow their social media fanbase community facebook management service in malaysia
We enjoy meeting new people

Interested in working with us?

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